+1- (209) 682-5626

Welcome aplanetmart.com

Customer Service

We believe in providing not only hot gadgets and great gifts but also the best support and service. We've been delivering best bang for your buck , every item we stock is carefully selected to ensure we offer you top quality at competitive prices..

 
 

 

Shipping & Delivery

Expedited Shipping: estimated Shipping Time 2 to 4 working days 
This shipping method is the fastest available. Once the merchandize manufacture complete, it will be shipped by ups, DHL, Fedex etc. While choosing this method, remember to leave your telephone number, which is indispensable for the package delivery. Once the package shipped, you'll be able to track the package location online.

Important: The PO BOX is undeliverable by this shipping method.

Standard Shipping option: estimated Shipping Time 3 to 7 working days.
Standard shipping takes a bit longer than expedited shipping but costs less. It also offers package online tracking informations. Your telephone number is indispensable for choosing this option.

Air mail: International Economic Shipping option: estimated Shipping Time 5 to 15 working days
Air mail is an International Economic Shipping, whichi is prefered by customers who do not have an urgent timing require to receive the merchandize. It costs much lower and offered online tracking information only for USA. Please take this into consideration when choosing this option.
Important: The above delivery estimates do not include order processing time. In case of need of change to a faster delivery option, please contact our Customer Service, who will note your require and provide necessary instructions to pay for the price difference.

 

Privacy & Security

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Maecenas ullamcorper, odio vel tempus egestas, dui orci faucibus orci, sit amet aliquet lectus dolor et quam. Pellentesque consequat luctus purus. Nunc et risus. Etiam a nibh. Phasellus dignissim metus eget nisi. Vestibulum sapien dolor, aliquet nec, porta ac, malesuada a, libero. Praesent feugiat purus eget est. Nulla facilisi. Vestibulum tincidunt sapien eu velit. Mauris purus. Maecenas eget mauris eu orci accumsan feugiat. Pellentesque eget velit. Nunc tincidunt.

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Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper

Maecenas ullamcorper, odio vel tempus egestas, dui orci faucibus orci, sit amet aliquet lectus dolor et quam. Pellentesque consequat luctus purus.

Nunc et risus. Etiam a nibh. Phasellus dignissim metus eget nisi.

 

Returns & Replacements

Return&Exchange Policy to guarantee our customers benefits. We advise that customers count and check the goods immediately upon receipt.

7-day Policy for Return and 15-day Policy for Exchange Most mascotcosplay.com Products!

Customers will be responsible for all return shipping costs.

Return:

If it is about the mascot’s quality issue or the costume is damaged, please return it back in its original condition within 3 days from the date you received it.

Every purchase is backed by our 100% satisfaction guarantee. If you're not happy with your purchase, please send it back to us within 3 days from the date you received it and get your order refund. Please keep in mind that refunds are for the cost of the merchandise only and any shipping charges are not refundable, that means we have to deduct the shipping from the refund. If you return a costume that has been used, worn, altered, is missing items, or is without the original packaging or tag, it can't be credited back to your account. So please double-check to make sure you've included all of the pieces and packaging before you return it. We have to have this rule on returns because people buy costumes, use them for their short-term purposes and return them, so please do make sure the return costume is brand new or we can only be sorry about the refunds.

In order to process your return as quickly as possible, please be sure to send your return via a traceable method to the correct address. If you return the item without the ability to track the delivery and we don't receive the item, we will not be responsible for refunding the order.

Once your return has been received by us, you will get the refund soon.

Customers will be responsible for all return shipping costs.

 

Exchange:

Exchanges are only allowed when the merchandise is defective or damaged upon receipt, not as per your order or not proper size. Email us firstly because returns without a return authorization from us will not be accepted and you can get the return address. All items can only be exchanged for replacement at the equal price. Items must be returned within (14 days) of delivery and the customer is responsible for all the shipping charges during the whole exchange process.

To contact customer service for questions to obtain Return Authorization, please email us.

Customers will be responsible for all return shipping costs.

 

Cancellation Policy

All the cancellation should be done within 24hours to make sure the cancellation for a full refund is available. Beyond the time limit of 24hours, extra fees which values 20% of the order's cost will apply to cancellations even if the order has not been shipped. For those orders that have already shipped cannot be cancelled and will be treated as returns.

To cancel an order, you can get in touch with us by clicking live chat in the page or please send the E-mail to sales@fndamazinggoods.com. The reference standard is according to the time we get your E-mail.

 

Ordering

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Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus ido pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo caretes lorte.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede otis intecis, faucibus etri.

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Payment, Pricing & Promotions

Aenean sed nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus ido pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo caretes lorte.

De lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lot intecis, faucibus etrisitissi.

 

Viewing Orders

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta.

Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper

Maecenas ullamcorper, odio vel tempus egestas, dui orci faucibus orci, sit amet aliquet lectus dolor et quam. Pellentesque consequat luctus purus.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Mauris pulvinar erat non massa. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lobortis in, faucibus et, tempus at, dui. Nunc risus. Proin scelerisque augue. Nam ullamcorper

 

Updating Account Information

Nunc risus. Proin scelerisque augue. Nam ullamcorper. Phasellus ido pellentesque nisl. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nunc augue. Aenean sed justo non leo vehicula laoreet. Praesent ipsum libero, auctor ac, tempus nec, tempor nec, justo caretes lorte.

Maecenas ullamcorper, odio vel tempus egestas, dui orci faucibus orci, sit amet aliquet lectus dolor et quam. Pellentesque consequat luctus purus.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi luctus. Duis lobortis. Nulla nec velit. Suspendisse tortor turpis, porta nec, tempus vitae, iaculis semper, pede. Cras vel libero id lectus rhoncus porta. Suspendisse convallis felis ac enim. Vivamus tortor nisl, lot intecis, faucibus etri.

Nunc et risus. Etiam a nibh. Phasellus dignissim metus eget nisi.